Terms of Use
Last updated: November 8, 2026
1. Agreement
By using Lookstep, you confirm that you are 18 or older and agree to these terms and to our Privacy Policy. Apple's standard Licensed Application End User License Agreement (EULA) also applies. If these terms conflict with it, the EULA will control.
2. What the app does
Lookstep uses AI to create an image of a makeup look on your photo, and gives you a guide to recreate it. Results are AI-generated images for visualization only. They may differ from real makeup and from how products look on you. They are not cosmetic, medical or skin-care advice. Lookstep is available for iPhone only.
3. Who can use Lookstep
Lookstep is only for adults 18 and over. Don't use it if you are under 18.
4. Your photos
- Only use photos of yourself.
- Don't upload photos of other people, of anyone under 18, or content that is sexual, violent, hateful or illegal.
- Your photos remain yours. You give us a limited permission to process them only to create your look and run the service.
5. Subscription and free trial
- Subscription. Lookstep is offered as an auto-renewing subscription, monthly or yearly, bought in the app through Apple. In the US the price is $7.99 a month or $39.99 a year. In other countries the App Store sets the local price. The subscription name, period and price are shown in the app before you subscribe.
- Free trial. New subscribers may get a 3-day free trial, once per Apple ID, as an App Store introductory offer. Unless you cancel at least 24 hours before the trial ends, the trial converts automatically into the paid subscription you chose, and your Apple ID is charged when the trial ends. If you cancel during the trial, you won't be charged, and the trial may end right away.
- Payment and auto-renewal. Payment is charged to your Apple ID when you confirm the purchase, or when the free trial ends. Your subscription renews automatically for the same period unless you cancel at least 24 hours before the end of the current period. Your Apple ID is charged for the renewal within the 24 hours before the current period ends.
- Cancelling. You can manage or cancel your subscription in your Apple ID settings (on iPhone: Settings > your name > Subscriptions), or from the app under Settings > Subscription > Manage Subscription. To stop the next renewal, cancel at least 24 hours before the end of the current period. After you cancel, you keep access until the end of the period you've paid for. Deleting the app or your data doesn't cancel your subscription.
- Look limits. To keep the service fair and available, a subscription lets you create new looks up to a daily limit and a 30-day limit, with a lower limit during the free trial. The limits are shown in the app before you subscribe. If a look fails or is blocked by a safety filter, it doesn't count toward these limits.
- Restoring. Your subscription is linked to your Apple ID. On a new or reset iPhone, sign in to the App Store with the same Apple ID and tap "Restore Purchases" in the app. A subscription works on one iPhone at a time: the one where it was restored most recently.
- Refunds. Apple handles all payments and refunds. Request a refund at reportaproblem.apple.com. A refund request may not stop future renewals, so cancel your subscription too if you want to stop paying.
- Price changes. If the subscription price changes, Apple tells you in advance and, where required, asks for your consent before you are charged the new price.
- Purchases are also subject to Apple's terms for App Store purchases.
6. Acceptable use
Don't misuse the service. That includes trying to break or overload it, reverse engineering it, or using results to deceive people or impersonate someone.
7. Disclaimers and liability
The service is provided "as is" and "as available", to the extent the law allows. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid for the app in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection law that cannot be limited.
8. Changes and termination
We may update the app or these terms. If a change is significant, we will tell you in the app. We may suspend access in cases of misuse.
9. Governing law
These terms are governed by the laws that apply where the developer is based, without regard to conflict-of-law rules. This does not take away any mandatory consumer rights you have under the law of the country where you live.