Delete my data

Lookstep doesn't use accounts, so there is no account to delete.

On our server

• Your photo: we don't store it.
• Your finished look: not stored on our server. It goes straight to your phone, and our server deletes it once it's delivered. You don't need to do anything.
• Logs: service logs contain no photos and are deleted after 30 days.

At our AI provider

Google (Gemini API) may keep data from the request for up to 55 days only to detect abuse, and then deletes it. We can't delete it sooner.

Photos and looks on your phone

• One look: in My Looks, press and hold a look, then tap Delete.
• All photos: open Settings in the app and tap "Delete my photos". This also asks our server to delete any finished look it still holds.
• Everything: delete the app. This removes all photos, looks and settings stored by the app.

Ask us to delete or show your data

Email zitaystudios@gmail.com with the subject "Delete my data" or "Access my data". If you've subscribed, include the Order ID from your Apple receipt email and, if you still have the app, the Support ID shown under Settings > Support, so we can find your subscription records. We will delete or send you any information we can link to you and confirm within 30 days. We keep subscription records and fraud-prevention records, because the law requires us to keep purchase records. Deleting your data doesn't cancel your subscription: to stop it renewing, cancel it in your Apple ID settings (on iPhone: Settings > your name > Subscriptions). The two DeviceCheck values at Apple stay as they are, so that the once-per-device rules still apply on this device. They contain no photo. Purchase data that Apple itself holds can be managed at privacy.apple.com.